How Fast Can You React?
"Enterprises with fast reaction times have a competitive advantage. They sell more product, deliver better customer service, and capitalise on new business opportunities sooner than their competitors."
- Gartner Group
It is every Logictics Managers dream to be in control at all times and have real time information at their fingertips. Todays modern warehouse operations are fast moving and customers expect more. Knowing the status of every order going through the warehouse and being informed of exceptions is fundamental to the business and anyone who is involved in delivering the service be it warehouse staff to management. The sooner a you know about something, the sooner you can act to either rectify a problem or prevent problems in the first place.
Modern WMS systems are now pushing the boundaries with intelligent use of data, system interaction, and event notification, thereby eliminating the delay between when events happen and informing the right people so that they can take prompt action. Managers and workers can face the challenge of information overload with complex systems that provide a wealth of information, the problem being that they have to go look for it using reporting tools and manual queries. To achieve the competitive edge, many businesses are moving beyond traditional reporting and analysis to realise the power of proactive business event notification. Automatic identification and communication of business events enables management by exception, based on deviations from defined rules and triggers.
Dexterity WMS has in-built, event driven alerts, to immediately inform key personnel of potential issues in the warehouse from low stock to order status.
Real time alerts and notifications can transform businesses into fast-reacting enterprises where managers are always up-to-date, receiving alerts on actionable events in all areas - from customer returns, stock outs, stock receipts, efficiencies, and key order status updates.
Benefits of Business Alerts with Dexterity WMS
The built in functionality of Dexterity WMS can automatically produce email alerts to email groups or individuals before a situation becomes critical so that you can take action, or simply to automate those manual communications that are time consuming. For example:
- Emails when orders are despatched (Account Managers & Customers)
- Emails when critical stock is received (Purchasing & Sales)
- Emails when stock lines are low (Purchasing / Warehouse)
- Emails when critical Replenishments are required (Warehouse)
- Emails when stock QC status changes (Warehouse / Sales)
- Emails when Order Allocations are affected by stock situation (Sales / Warehouse)
System driven alerts really inform and prompt action where its needed and automates and streamlines communications both inside the business and out to the customer base. With Dexterity Alerts you don’t have to worry about missing a deadline or having any unexpected surprises anymore.
We have a wealth of experience in implementing our WMS Systems to help clients realise the benefits of a smart Warehouse Management System. Please get in touch for a no obligation and no pressure discussion on how Dexterity WMS could help your business.