Pick & Pack to Box - Customer Service just got better
Dexterity WMS now includes Pick & Pack to Box functionality. This means that each box, package or pallet delivered to your customer can have it's own unique package ID with a list of contents. Customer service improves when they can easily find the products in their order and which package to look in. Your customer service calls will also reduce.
You get the call: I didn't receive such an item, all you need to do is use Dexterity to query the customers order. You will know exactly who picked it, packed it and which box it got packed in - simple! The package ID's are also listed on the despatch note for ease of reference.
Improved customer service, no "lost" items, less customer claims!